Privacy Policy

VELVET TOUCH LLC

At VELVET TOUCH LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, purchase our products, or use our services. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information to provide and improve our services, including:

Personal Details: Name, email address, phone number, and shipping/billing address when placing orders or creating an account.
Payment Information: Credit/debit card details or other payment information, which are securely processed through third-party payment providers.
Device Information: IP address, browser type, operating system, and other technical data collected via cookies and similar technologies.
Order Details: Information about products purchased, order history, and preferences.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders.
Provide customer service and respond to inquiries.
Send updates, promotional offers, and newsletters (if you opt-in).
Improve our website, products, and services through analytics.
Comply with legal obligations and enforce our policies.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

Service Providers: Trusted third-party vendors who assist with payment processing, shipping, and other business operations.
Legal Authorities: If required by law or to protect our legal rights.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. While we strive to safeguard your data, no system can guarantee complete security.

5. Your Rights

You have the right to:

Access and update your personal information.
Request the deletion of your data, subject to legal or business obligations.
Opt out of receiving marketing communications by following the “unsubscribe” link in our emails or contacting us directly.

6. Cookies and Tracking Technologies

Our website uses cookies to:

Enhance your browsing experience.
Track website performance and usage analytics.
Provide personalized content and offers.

You can disable cookies in your browser settings, though doing so may affect website functionality.

7. Children’s Privacy

Our products and services are intended for individuals aged 18 and older. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected data from a child under 13, we will delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance. Updated versions will be posted on this page with the revised effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

VELVET TOUCH LLC
Email: halo@velvettouchsport.store
Phone: 843-823-1539
Address: 9905 W 21st Ave Apt 1, Lakewood, CO 80215

Thank you for trusting VELVET TOUCH LLC. Your privacy is important to us, and we are committed to safeguarding your information.